North Sailing

Tours

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Pioneers in whale watching and sustainable tourism, North Sailing is a dedicated family company with a great respect for wildlife and nature. Since the beginning in Húsavík, Iceland, North Sailing has been awarded both nationally and internationally for innovation, regional development and sustainability. For longer adventures, North Sailing offers amazing expeditions in the Arctic on it's traditional sailing ships like the once in a lifetime week long sailing in the wonders of Scoresby Sund in Greenland. With the authentic fleet, highly qualified and dedicated crew with great sailing experience and wildlife knowledge, North Sailing seeks to inspire people to reconnect with history and nature. TERMS AND CONDITION: Expeditions and overnight tours can be booked online up to 24 hours prior to departure. When you book a tour online, you will receive a confirmation and booking number by email, stating tour departure time and date as well as duration. Cancellation policy for expeditions and overnight tours The contracting party may cancel the travel contract (exclusively in writing) at any time before the beginning of the trip. In the case of cancellation by the contracting party of a FIT-reservation (1 up to and including 9 travel participants or berths on a ship voyage), North Sailing is entitled to charge the following costs to the contracting party – Up to and including 60 days prior to departure: 10% of the total price – from 59 days up to and including 30 days prior to departure: 30% of the total price – from 29 days up to and including 15 days prior to departure: 45 % of the total price – from 14 days up to and including 6 days prior to departure: 75 % of the total price – from 5 days up to and including the day of departure : 100% of the total price. Validity of prices All rates quoted or shown in our tariffs are based on current purchasing prices in Iceland. North Sailing reserves the right to change prices already quoted or published in our price lists without notice in the event of currency fluctuation, government taxes, or due to any other cost increases that are beyond our control. Any eventual changes in rates will not be made with less then 4 weeks’ notice prior to arrival. Children Discounts for children are subject to the nature of the services to be provided and the terms of North Sailing’s tours as well as their service partners. Vouchers Upon receipt of full payment from the client, North Sailing will issue service vouchers or tickets as relevant. The vouchers/tickets will either be posted to the client or handed to the client upon his arrival in Iceland. It is the client’s responsibility to safeguard the vouchers/tickets and present these to the relevant service partners as payment for each service rendered. Changes North Sailing reserves the right to levy a charge for any change to a confirmed reservation, requested by the client. The charge is subject to North Sailing’s current tariff and the policy of North Sailing’s service partners. Tour departures The departure time is indicated on your voucher or ticket. It is the passengers responsibility to arrive at our tour office in time to check in and to board the boat. Cancellations Cancellations of tours must go through our office and should be sent at least 24 hours prior tour departure to info@guidetogreenland.com or info@northsailing.is or tel: +354 464 7272. Confirmations of cancellations will be sent back within 24 hours during weekdays. Liability North Sailing acts in good faith and disclaims responsibility for any loss, damage, accidents, sickness or schedule changes caused by weather or road conditions, force majeure such as natural catastrophes, strikes or any irregularities beyond the control of North Sailing. North Sailing cannot be held responsible for acts, defaults of, or delays caused by, any agent, guide, restaurant, hotel, coach operator, airline, or any persons or companies, however caused. In the case of any changes to flights (domestic and international), the passenger is responsible for any additional costs incurred as a result of such changes, (i.e. additional hotel nights, meals, transfers, etc.). All medical costs arising during tours must be paid by the client. The company cannot be made responsible for losses that a passenger may face due to delay, regardless whether the loss is direct or indirect. Passengers with special needs If you have any special needs or requests you should notify North Sailing head office as soon as possible. We always try to fulfill our customers wishes at all times. Wheelchairs Wheelchairs that can be folded are permitted on board our whale watching boats free of charge. If possible, please advise North Sailing office prior to tour departure.
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